Description: This system improved the quality and speed of post-shipping business transactions and captured associated data for future analysis. The project team utilized the full Artech life cycle from foundation through rollout. It:

• Created new types of sales orders
• Tracked orders
• Managed full life cycle of claims
• Handles claim notification and processing
• Handled accounts receivable deductions
• Shared data with financial systems

Business Benefits:

• Improved claims processing by nearly 75 %, resulting in the potential consignment of fresh produce for resale
• Tracked and managed millions of dollars worth of fresh produce annually
• Saved millions annually
• Resolved problems associated with incorrect billing, adjustments to revenues and receivables, order reversals
• Responded to changes in pricing due to market price fluctuations

Technical Architecture:

• Multi-tier client/server solution, utilizing a GUI client interface and accessing an Oracle database (DB) over a wide area network (WAN)
• HP Unix server
• Microsoft Windows NT networking
• ERWIN data modeling
• Oracle packages and procedures
• Power Builder